Red Screen after MacOS and Final Cut Pro Updates?
ATTENTION: If you have just updated your MacOS or FCPX and are getting a Red Screen on one or more plugins, please follow the directions below carefully.
Step 1 – The Plug-Ins and FxPlug Folders
Verify that you have the File Path shown below in your Finder window.
📂 Macintosh HD > Library > Plug-Ins > FxPlug
Please note the exact file path shown above as there is another Plug-Ins and FxPlug folder under your User’s Library. You will want to make sure you are under the Library that is directly under your Macintosh HD.
If you are having trouble finding the Macintosh HD in your Finder window, make sure that your Finder is open. Then in the tool bar at the top of your Mac screen, click “Go” and then click “Computer.”
Locate the Plug-Ins folder (not “Internet Plug-Ins”) and verify that you have the FxPlug folder nested inside.
If you do not have the Plug-Ins or FxPlug folder these will need to be created.
You can create the folder manually by right-clicking on your desktop, creating a new folder, and naming it exactly as shown directly below.
Place this newly created folder in the Library folder under your Macintosh HD.
You will then do the same process for the “FxPlug” folder which will be placed into your “Plug-Ins” folder. The FxPlug folder must be spelled exactly as shown below.
Please see the quick video below.
Right click on the Plug-Ins and FxPlug folders and select “Get Info”. Under Sharing and Permissions, please verify that your user account is listed with “Read and Write” permissions for both folders.
If correctly set, will appear as “my username (me) – Read & Write” and not as “System”.
* Please note that in the example below our administrator name is pixelfilmstudios. Your admin name will be your main administrator on your computer.
Please follow along to this video to add yourself to the “Read & Write” permissions of the “Plug-Ins” and “FxPlug” folders. Do not apply permissions to applications inside the FxPlug. Please only apply permissions to the folders.
Watch the video below to see the permissions for these folders.
Step 2 – Uninstall, Redownload, & Reinstall
Uninstall, redownload, and reinstall the plugin with no external drives connected while Final Cut Pro is closed. See the video below on how to uninstall a plugin.
Download and Run PFS FxRun
After successfully installing the plugin and seeing the apps populate in the FxPlug folder download and install the application called “PFS FxRun” by using the download link below. This application will reset the FxPlugs that our plugins use to function in Final Cut Pro.
To use the PFS FxRun simply double click the file and it will launch all of your Pixel Film Studios related FxPlug applications.
You may see pop up windows or only quick flashes that appear to do nothing – this is normal. If any pop up windows appear close them after the FxRun script has finished.
Open Final Cut Pro and check the plugin(s).
* If you are still seeing the Red Screen after attempting this solution, please submit a ticket or join our customer service live chat during business hours by clicking on the chat icon in the lower right corner of the site. Let us know what plugin you are installing so we can solve the issue as quickly as possible.