Description

PFS App

Professional Desktop Application

Log Into Your Account

Enter your account info after downloading to begin using the PFS App. Use the same account you use to purchase plugins on the website.

Featured

Check out our latest and greatest plugins in the Featured section.

My Products

You can find everything you’ve purchased in the My Products section.

Updates

Check back for frequent updates with hundreds of new presets coming to you for free.

Bulk Installer

Utilize the new bulk installer to download multiple plugins at the same time. You can recover your product library.

Uninstall

Remove any product from your computer using the Uninstall feature.

Sale of the Day

Take advantage of daily sales of up to 35% off.

Loyalty Program

With the Pixel Film Studios loyalty program, you can earn points that you can use towards future purchases.

Tutorials

You can find free Final Cut Pro tutorials and more in the Tutorial section.

Additional information

Frequently Asked Questions

.

.

.

Where do I find the PFS App?

.

Once installed the PFS App will be located on your desktop. Double click to open the PFS App and your Plugin Manager will open. You will also see the Pixel Film Studios logo icon appear in your computer's top toolbar. If you close the window on your screen but the PFS App is still open you can click this to open or close the PFS App.

.

.

How do I know what version of the PFS App is installed?

.

When your PFS App is open and selected navigate to your computer's top toolbar and on the left you will see the PFS App menu. Click this and then click about. This will bring up a pop-up window that will display the PFS App version number. Please make sure to check this page to verify that you have the latest version of the PFS App.

.

.

How do I earn points toward coupons?

.

Whenever you make a purchase you earn points. For every $1 spent you will earn 1 point. Points are gained for each transaction you make. Points will be awarded to past orders made before the points system was implemented as well. Even when you hit the last reward in the PFS App you will continue to gain points for any purchases made on your account.

Minimum Requirements

.

Component:                                   Requirement:

.

..

..

macOS:                                            10.13

..

Troubleshooting the PFS App

.

.

.

Why is my PFS App is not working correctly?

.

There are a number of reasons that your PFS App could be having trouble. You could be running an older version or perhaps your Finder and/or permissions need to be reset. Below we will provide steps for troubleshooting.

.

.

Am I running the most recent version of the PFS App?

.

To verify that you are using the latest version of the PFS App check that the version displayed in the About AppStoreRe Menu on your computer matches the current version displayed in the PFS App description on this page. To find the About AppStoreRe menu make sure that your PFS App is open and selected. In the top toolbar of your computer find a tab next to the Apple icon labeled AppStoreRe. About AppStoreRe will be the first option in this menu.

If your version does not match the latest version displayed on this page check the Update tab inside of the PFS App to check for an update. If the PFS App is out of date and the update button does not appear in the Update tab you can remove the PFS App and redownload and reinstall. The latest version of the PFS App will always be available to download from your account downloads here on our site.

.

.

How can I do a clean install of the PFS App?

.

1. Quit the PFS App in the top toolbar of the computer.
2. Delete the AppStoreRe off of the desktop.
3. Locate the PFS-Download folder in finder. To locate the PFS-Download folder, first open a finder window and press Shift Command G on the keyboard. When the Go to the folder: window appears copy and paste ~/Library/PFS/PFS-Download and then hit the enter key. Once you are in the PFS-Download folder delete the entirety of the contents.
4. Re-download the PFS App from your account downloads on our site and reinstall.
5. Open the PFS App and verify that you are now using the latest version.
6. Run a download to test and verify if the issue is solved. If an issue persists please contact our Customer Support.

.

.

How do I reset my Finder?

.

There are 3 ways to reset your Finder. See each way below.

1. Use the keyboard shortcut Option Command Escape to bring up your Force Quit Applications window. Select Finder and press the Relaunch button at the bottom of the window.
2. Press the Apple icon at the top left of your computer's tool bar at the top of the screen. Select the Force Quit... and then select Finder and press the Relaunch button.
3. Hold down the Option key on your keyboard and click and hold the Finder icon in your Dock until a Menu appears. Click the Relaunch option at the bottom of the menu.

.

.

How do I reset my permissions?

.

First, open your Terminal. To do this easily, press Command Space to bring up your Spotlight Search and type Terminal. Launch the Terminal window and paste the following command.

tccutil reset AppleEvents

Then press enter.

The tccutil command manages the privacy database, which stores decisions the user has made about whether apps may access personal data. Resetting this will require the user to grant permissions once more when running an installer or allowing a download. The permissions are required in order for the software to be written to the correct directories on your computer.

.

.

Why are updates not appearing even though I received an email saying there was a product update?

.

First verify that the PFS App is updated to the latest version. The installer will know there is an update based on if you already have a product installed and there is a newer version available. The installer is looking for the exact name of a plugin so if it can't see the exact name of the file in your motion templates as it appears in the name of the downloaded folder it will just say download in the PFS App. For this reason we do not recommend users rename the motion template folders of the plugin.

For example, let's say you have the FCPX Social Mega Pack installed. In your motion templates, under the Titles and Effects library you would see the plugin listed under Pixel Film Studios - FCPX Social Mega Pack. If the plugin is renamed to just FCPX Social Mega Pack then the PFS App will no longer be able to detect that the Pixel Film Studios - FCPX Social Mega Pac is installed and will instead prompt the user to download rather than update.

The only reasons you would need to download instead of updating is if the plugin is either not installed currently or the name of the plugin has changed and you need to download the newest version.