Updating Pixel Film Products
We push updates regularly to our products. This help page will walk you through how to update your Pixel Products.
If you are looking to update your product, you will simply need to log into your account page and click the account icon in the top right corner of the site. This will take you to your account page where all of your downloads will be. Every download on this page will always be the most up to date version. Whenever a major update is added to a plugin, an e-mail will be sent out informing all of our customers.
Often when plugins are updated, the system requirements are updated as well. The system requirements may also increase as updates must be built on the latest versions of the MacOS and Final Cut Pro in order to function properly in the latest versions. These system requirements are shown on each product page.
Before updating plugins, please make sure to view the updated system requirements listed on the product page as you may need to update your MacOS and Final Cut Pro to use the latest version of the plugin. If you are not able to use the latest version of the plugin, we do not recommend downloading it as we do not offer downloads for legacy versions of the software. Click here to learn more.
We also highly recommend finishing any projects you are working on before making any changes to your Mac OS, FCPX, or reinstalling/updating a plugin, as the new templates may have been updated and may not be compatible to what is currently in your project timeline. If a plugin is updated and works in the FCPX Library Browser, but does not work in the timeline, any work done with the plugin prior to the update may need to be redone if it is not appearing correctly in your project timeline.
While we understand that other third party applications may not be compatible with newer versions of Apple’s OS, our obligation is to make sure our software is compatible with the latest versions of Apple’s software. That means older versions of the OS and Final Cut Pro are not supported and an update will be needed for either the MacOS, Final Cut Pro version, or both in order to use the latest version of a plugin.
Updates to MacOS are free in your system preferences and updates to Final Cut Pro are free in the App Store.